:root{--teal:#00a884;--teal-d:#05876b;--teal-soft:#d7f0e9;--laguna:#0a3b38;--ink:#111b21;--muted:#5c6b70;--terra:#c9683c;--gold:#d8a24a;--bg:#f7f9fa;--surface:#fff;--line:#e9edef;--panel:#f0f2f5;--wa-paper:#e7ded3;--wa-out:#d9fdd3;--serif:"Iowan Old Style","Palatino Linotype",Palatino,Georgia,serif;--radius:12px}*{box-sizing:border-box;margin:0;padding:0}body,html{height:100%}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,system-ui,Roboto,sans-serif;font-size:14.5px;color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}button{font-family:inherit;cursor:pointer}input,select,textarea{font-family:inherit;font-size:14px}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:radial-gradient(120% 130% at 80% -10%,#0f4b46,var(--laguna) 55%,#062a28);padding:24px}.login-card{width:100%;max-width:360px;background:#fff;border-radius:16px;padding:36px 32px;box-shadow:0 24px 60px rgba(0,0,0,.3);display:flex;flex-direction:column;gap:14px}.login-logo{width:54px;height:54px;border-radius:14px;margin:0 auto 6px;display:flex;align-items:center;justify-content:center;font-size:27px;background:linear-gradient(145deg,var(--teal),var(--teal-d))}.login-title{font-size:21px;font-weight:700;text-align:center;font-family:var(--serif)}.login-sub{font-size:13px;color:var(--muted);text-align:center;margin-bottom:6px}.login-input{padding:12px 14px;border:1px solid var(--line);border-radius:9px;font-size:15px;outline:none}.login-input:focus{border-color:var(--teal);box-shadow:0 0 0 3px var(--teal-soft)}.login-btn{padding:12px;background:var(--teal-d);color:#fff;border:none;border-radius:9px;font-size:15px;font-weight:700}.login-btn:disabled{opacity:.6}.login-err{color:#c0392b;font-size:13px;text-align:center}.shell{display:flex;height:100vh;overflow:hidden}.side{width:232px;flex-shrink:0;background:var(--ink);color:#cfd6d8;padding:16px 12px;display:flex;flex-direction:column;gap:3px;overflow-y:auto}.side-brand{gap:10px;padding:4px 8px 16px;margin-bottom:8px;border-bottom:1px solid hsla(0,0%,100%,.09)}.side-brand,.side-brand .mk{display:flex;align-items:center}.side-brand .mk{width:32px;height:32px;border-radius:9px;justify-content:center;font-size:17px;background:linear-gradient(145deg,var(--teal),var(--teal-d))}.side-brand b{font-size:14px;color:#fff;display:block;line-height:1.2}.side-brand small{font-size:10px;letter-spacing:.14em;text-transform:uppercase;color:#7d8f93}.nav-item{display:flex;align-items:center;gap:11px;padding:9px 11px;border-radius:9px;font-size:13.5px;font-weight:600;color:#aeb9bc;transition:.15s}.nav-item:hover{background:hsla(0,0%,100%,.06);color:#fff}.nav-item.on{background:rgba(0,168,132,.17);color:#4fe0bd}.nav-item .em{width:18px;text-align:center;font-size:15px}.nav-sep{margin-top:auto;font-size:11px;color:#6a7679;padding:10px 11px}.main{flex:1 1;min-width:0;flex-direction:column;overflow:hidden}.head,.main{display:flex}.head{background:#fff;border-bottom:1px solid var(--line);padding:14px 24px;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.head h1{font-size:19px;font-weight:700}.head .sub{font-size:12.5px;color:var(--muted)}.body{flex:1 1;overflow-y:auto;padding:24px}@media (max-width:860px){.shell{flex-direction:column;height:auto}.side{flex-direction:row;flex-wrap:wrap;overflow-x:auto}.side,.side-brand{width:100%}}.card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:18px 20px}.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));grid-gap:14px;gap:14px;margin-bottom:20px}.kpi{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:16px 18px}.kpi .v{font-family:var(--serif);font-size:28px;font-weight:600;color:var(--teal-d);line-height:1.1}.kpi .l{font-size:12.5px;color:var(--muted);margin-top:3px}.kpi.warn .v{color:var(--terra)}table{width:100%;border-collapse:collapse;background:#fff;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;font-size:13.5px}th{background:#f0f4f5;text-align:left;font-size:11px;letter-spacing:.04em;text-transform:uppercase;color:var(--muted);font-weight:700}td,th{padding:11px 14px}td{border-top:1px solid #eef2f3}tr:hover td{background:#fafcfc}td.num,th.num{text-align:right;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}tr.tot td{background:#f0faf6;font-weight:700}.pill{display:inline-block;padding:2px 10px;border-radius:100px;font-size:11px;font-weight:700}.pill.ok{background:rgba(0,168,132,.12);color:var(--teal-d)}.pill.wait{background:rgba(216,162,74,.18);color:#946318}.pill.bad{background:rgba(201,104,60,.16);color:var(--terra)}.delta{font-weight:700}.delta.bad{color:var(--terra)}.delta.good{color:var(--teal-d)}.bar{display:flex;align-items:center;gap:12px;margin-bottom:11px;font-size:13px}.bar .nm{width:150px;color:var(--muted);flex-shrink:0}.bar .track{flex:1 1;background:#eef2f3;border-radius:6px;height:16px;overflow:hidden}.bar .fill{height:100%;border-radius:6px;background:linear-gradient(90deg,var(--teal),#4fd1af)}.bar .vv{width:56px;text-align:right;font-weight:700}.toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:18px}.sel{background:#fff;border:1px solid #d9dfe1;border-radius:9px;padding:9px 13px;font-weight:600}.btn,.sel{font-size:13.5px}.btn{background:var(--teal-d);color:#fff;border:0;border-radius:9px;padding:10px 16px;font-weight:700}.btn.ghost{background:#fff;color:var(--ink);border:1px solid var(--line)}.alert{display:flex;gap:12px;align-items:flex-start;background:#fff5ec;border:1px solid #f3d3ba;border-radius:var(--radius);padding:14px 16px;margin-top:18px;font-size:13.5px}.alert.good{background:#eefaf4;border-color:#bfe6d5}.empty{text-align:center;color:var(--muted);padding:48px 20px;font-size:14px}.empty .big{font-size:40px;display:block;margin-bottom:10px}.chat-wrap{display:grid;grid-template-columns:300px minmax(0,1fr);grid-template-rows:minmax(0,1fr);height:calc(100vh - 128px);min-height:380px;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;background:#fff}.chat-list,.chat-wrap>*{min-height:0}.chat-list{border-right:1px solid var(--line);overflow-y:auto}.chat-row{display:flex;gap:11px;padding:12px 14px;border-bottom:1px solid #f1f4f5;cursor:pointer}.chat-row.on,.chat-row:hover{background:#f0f7f5}.av{width:40px;height:40px;border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:14px;background:var(--teal-d)}.chat-tx{flex:1 1;min-width:0}.chat-tx .n{font-weight:600;font-size:13.5px;display:flex;justify-content:space-between;gap:8px}.chat-tx .n span{font-size:10.5px;color:var(--muted);font-weight:500}.chat-tx .p{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}.chat-body{flex:1 1 auto;min-height:0;background:var(--wa-paper);background-image:radial-gradient(rgba(120,100,70,.09) 1px,transparent 0);background-size:20px 20px;padding:18px;overflow-y:auto;overscroll-behavior:contain;display:flex;flex-direction:column;gap:7px}.bub{max-width:74%;padding:8px 11px 6px;border-radius:9px;font-size:13.5px;line-height:1.45;box-shadow:0 1px 1px rgba(0,0,0,.08);white-space:pre-wrap;overflow-wrap:anywhere}.bub.in{background:#fff;align-self:flex-start;border-top-left-radius:2px}.bub.out{background:var(--wa-out);align-self:flex-end;border-top-right-radius:2px}.bub .t{font-size:10px;color:var(--muted);display:block;text-align:right;margin-top:3px}.bub .opts{margin-top:7px;display:flex;flex-direction:column;gap:4px}.bub .opts span{background:#f6f8f9;border:1px solid #e2e8ea;border-radius:7px;padding:5px 9px;font-size:12.5px;color:var(--teal-d);font-weight:600;text-align:center}@media (max-width:860px){.chat-wrap{grid-template-columns:1fr;grid-template-rows:auto minmax(0,1fr);height:auto}.chat-list{max-height:34vh;border-right:0;border-bottom:1px solid var(--line)}.chat-body{height:52vh}.bub{max-width:88%}}